Frequently Asked Questions
Find quick answers about wood quality, shipping freight rules, and design assistance.
What is the difference between RTA and Pre-Assembled cabinets?
RTA (Ready-to-Assemble) cabinets are flat-packed in boxes, saving you money on shipping and labor. They are designed for quick and easy home assembly using basic tools. Pre-Assembled cabinets are fully built at our factory using professional adhesive, staples, and machinery, and they arrive ready to hang.
How do you ship cabinet orders?
Full kitchen cabinet packages are heavy and shipped secured on wood pallets via standard LTL freight trucks. Carriers will contact you to coordinate a delivery appointment. Door samples are light and ship via ground package services.
What is your free kitchen design layout service?
We offer professional 3D layout blueprints and itemized cabinet quotes completely free of charge. Simply submit your kitchen measurements and wall dimensions on our Design Request page, and an in-house designer will send you photorealistic renders in 24 hours.
How do builders or contractors access trade discounts?
Professional builders, contractors, and kitchen dealers can register for a contractor account on our site. Once approved by our team, trade pricing tiers and bulk discount rules are applied automatically when logged in.